Von:	zinstall.support@gmail.com
Gesendet:	Freitag, 14. Februar 2020 07:22
An:	knoebl@chello.at
Betreff:	Zinstall WinWin License Information

Hello Michael Knöbl,

Thank you for choosing Zinstall.


A. DOWNLOAD LINKS
===================
1. CLICK THE FOLLOWING LINK to download the SOFTWARE:
	http://www.zinstals.com/sto/dnld/zinstall_winwin.exe
2. If you are moving from an OLD computer to your NEW one, you download the software to both 
computers: OLD and NEW.
3. IMPORTANT: before taking any further steps, you should carefully read the USER GUIDE. 
CLICK THE FOLLOWING LINK to download the user guide:
	http://www.zinstals.com/sto/docs/zinstall_user_guide_winwin.pdf 

B. ACTIVATION INFORMATION
===========================
Below is your Zinstall activation key serial number. 
You will need to supply this information when prompted by the software.
   Serial number:	4XBO-KRTC-XZF7-6WG6-6EA4-ROAR-ZJUP-QI3E-DI
   Registered email:	knoebl@chello.at

C. SUPPORT WARRANTY AND SERVICE
=================================
1. To activate your support eligibility and open a support case, you must email the completed "Support 
Case Form" to support@zinstals.com .
2. According to standard warranty policy, Zinstall Support Team is prohibited from providing ANY 
SERVICE until this completed form is received. 
3. SUPPORT QUESTIONS & TROUBLESHOOTING:
	CLICK THE FOLLOWING LINK: https://www.zinstals.com/support,
	where you will find answers and solutions for any questions, issues and migration scenarios.
4. If you require additional assistance, please submit the "Support Case Form" by visiting the following 
link: 
	https://www.zinstals.com/support/Support-Case-Form
5. Once the FORM is sent, you will receive an Acknowledgment Response return e-mail. 
This email includes your Support Case Ticket ID. You will need to provide this Ticket ID in any contact 
with the Support Team.
IMPORTANT: Without your Ticket ID, your phone call to Zinstall Support WILL NOT BE ANSWERED.
Zinstall support service is provided only AFTER your initial request has been submitted by email to 
support@zinstals.com - prior to that, the Support Team will not be able to answer any questions by 
phone otherwise.

D. Limited Warranty Policy: "Successful Migration Guaranteed" 
========================
For warranty coverage, see "Term and Conditions" section on the website 
https://www.zinstals.com/100-percent-migration-guaranteed 

E. BEST PRACTICES: HOW TO PERFORM A MIGRATION?
=================
Before starting the migration process:
1. Make sure you have a backup of your computers. 
2. Save all open files and close all running applications. 
3. You don't need to purchase any special cables or external hardware to do the transfer. If your 
computers are connected to a home network, you don't need to do anything - Zinstall will use the 
network for the transfer. Otherwise, you can just use a regular network (aka Ethernet) cable - you 
probably already have one - to connect the computers directly. Here is what it looks like: 
https://www.zinstals.com/sto/images/network_cable.jpg
4. Prefer to NOT USE wireless for the transfer. Wireless connection causes the migration to be 
incomparably slower and may be interrupted by network disconnects. 
5. Completely uninstall all Internet Security Suites, Firewalls, and Antivirus on both your computers - OLD 
and NEW 6. The migration process requires "Administrator" user privileges

IMPORTANT: The transfer may continue for a very long time - DO NOT INTERRUPT the process, even if it 
seems that nothing is happening for a while. 
REMEMBER: Once started, the migration process is completed unattended - you are not required to stay 
near the computers, and may leave it for the night to complete.


Thank you again for choosing Zinstall.

Best regards,
Zinstall Support team
Support@zinstals.com